Love Letter

Terms of Service

Last updated: May 25, 2026.

About Love Letter

Love Letter ("the service", "we", "us") is a dating platform operated by LoveLetter LLC, a New Mexico limited liability company, with a principal place of business at 1209 Mountain Road PL NE, Ste N, Albuquerque, NM 87110. By creating an account or otherwise using the service, you agree to these Terms of Service.

Eligibility

You must be at least 18 years old to use Love Letter. The service is not directed to children. If you are under 13, federal law prohibits us from collecting your personal information and you must not use this service or provide any information to us. If we discover that we have collected information from a child under 13, we will delete that information.

We may decline service to anyone whose account has been previously removed, who has been the subject of credible safety reports, or whose use of the service violates these terms.

Your account

You are responsible for the accuracy of the information on your profile and for keeping access to your account secure. Don't share your password. One account per person; impersonation, duplicate accounts, and accounts created on behalf of someone else are not permitted.

Your content

You retain ownership of the content you post on your profile. You grant Love Letter a non-exclusive, royalty-free, worldwide license to host, store, display, and transmit that content within the service as you have configured it, for as long as your account exists. Content you mark as private is shown only to the members you have granted access to.

You represent that you have the right to share every image and every word you upload, that any people depicted in your photos have consented to appear, and that nothing you post infringes anyone else's rights.

Prohibited content and conduct

You agree not to upload, post, send, or share any of the following:

  • Child sexual abuse material (CSAM).Any image, video, or depiction of a person under 18 in a sexual or sexualized context. Suspected CSAM is removed and reported to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement.
  • Sexually explicit imagery. Love Letter is not a platform for explicit content. Photographs that include nudity, sex acts, or graphic sexual material will be removed. Repeated violations result in account removal.
  • Non-consensual intimate imagery (NCII). Sharing intimate images of any person without their consent is prohibited and will result in immediate account removal. If you are the subject of NCII shared on Love Letter, contact us immediately at [email protected] and we will remove the content within 48 hours.
  • Harassment, threats, hate speech, or stalking.
  • Solicitation for commercial sex, escorts, sugar arrangements, or any other paid sexual or romantic services.
  • Fraud and impersonation. Pretending to be someone you are not. Using another person's photos. Catfishing.
  • Spam, scams, or links to malware, including romance scams that move conversations off-platform to extract money.
  • Violations of any applicable law in your jurisdiction or ours.

We reserve the right to remove any content and to suspend or remove any account at our discretion. Decisions about content removal and account status are final at the alpha stage of the service.

Content scanning

Every image uploaded to Love Letter is automatically scanned against the NCMEC hash database operated by Cloudflare's CSAM Scanning Tool. Any image that matches a known hash is blocked from delivery, removed from our systems, the uploading account is suspended, and the incident is reported to NCMEC's CyberTipline as required by 18 U.S.C. § 2258A. We do not inspect the content of private messages except as required to investigate a report of abuse or to comply with law.

Reporting CSAM or abuse

If you encounter content on Love Letter that appears to depict the sexual abuse or exploitation of a minor, please report it immediately at loveletter.dating/report/csam. You can also file a report directly with NCMEC at report.cybertip.org or by phone at 1-800-843-5678. If a child is in immediate danger, call 911.

For other abuse reports (harassment, fraud, impersonation, NCII), use the in-app report function on the relevant profile or message, or email [email protected].

Safety notice

Love Letter does not conduct criminal background screenings of its members. Persons listed on state and federal sex offender registries may be using this service. We do not verify the criminal history of any user. This notice is provided in compliance with the New Jersey Internet Dating Safety Act (N.J.S.A. 56:8-168 et seq.) and equivalent statutes.

You are responsible for your own decisions about whom to communicate with and whom to meet. We strongly recommend the following:

  • Meet first dates in a public place.
  • Tell a friend where you are going and with whom.
  • Never send money to anyone you have met on this service.
  • Trust your instincts. If anything feels wrong, leave.
  • If you are in danger, call 911.

Cancellation rules

When you ask another member on a date and they accept, you are making a commitment. Cancelling a date after the other person has accepted counts against your account:

  • Three cancellations: 30-day timeout.
  • Five cancellations: permanent removal.

Mutual rescheduling does not count as a cancellation. The full rules are shown to you in the app when you propose a date.

SMS verification program

Program name: Love Letter Sign-In Verification.
Description: When you choose to sign in by phone, Love Letter sends a one-time numeric verification code to the mobile number you provide. Codes are sent only at the moment you request one during sign-in.
Message frequency: One message per sign-in attempt. There are no scheduled or recurring SMS messages.
Message and data rates: Standard message and data rates may apply, depending on your mobile carrier and plan.
Opt-out: Reply STOP to any verification message at any time to immediately stop further messages from this program.
Help: Reply HELP to receive a brief help message, or contact [email protected].
Carriers: Carriers are not liable for delayed or undelivered messages.

Copyright (DMCA)

Love Letter complies with the Digital Millennium Copyright Act (DMCA). If you believe that content on Love Letter infringes your copyright, send a notice to our designated agent containing: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material on Love Letter you claim is infringing and information sufficient to let us locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the owner of the right that is allegedly infringed.

Designated DMCA agent:
Robert Tucker
LoveLetter LLC
1209 Mountain Road PL NE, Ste N
Albuquerque, NM 87110
Email: [email protected]

Privacy

Your use of Love Letter is also governed by our Privacy Policy, which describes the information we collect, how we use it, and your rights with respect to that information.

Termination

You can delete your account at any time from Settings. We may suspend or remove your account at any time for any violation of these terms or our community guidelines, including but not limited to the prohibited content and conduct described above and the cancellation rules. Removed accounts do not return.

Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure. We do not guarantee the accuracy of any user-provided content, the compatibility of any introduction, or the safety of any in-person meeting that results from contact made through Love Letter.

Limitation of liability

To the maximum extent permitted by law, Love Letter and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the service. Our total liability to you for any claim arising out of or relating to these terms or the service shall not exceed one hundred U.S. dollars (US $100) or the amount you have paid to us in the past twelve months, whichever is greater.

Indemnification

You agree to defend, indemnify, and hold harmless Love Letter and its operators from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the service, your content, or your violation of these terms.

Governing law and dispute resolution

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these terms or the service shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

Changes to these terms

We may update these terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice (such as an email or in-app message). Your continued use of the service after changes take effect constitutes your acceptance of the updated terms.

Contact

General: [email protected]
CSAM reports: loveletter.dating/report/csam
DMCA: [email protected]